Shipping & Delivery

SHIPPING & PACKING

How will my order be packed?

All products are ice packed and sealed in insulated foil bags to keep them fresh

 

Express Post Envelope

Refrigerated foil bags

 

Who will deliver my order?

All orders are shipped by Australia Post.

 

How long will my order take to arrive?

All products are express posted (tracking included) with a 24-36 hour delivery time.

Please note that no deliveries will be posted on Fridays or over the weekend to ensure products do not spoil due to longer times in transit. This means that no deliveries will be made or offered on a Monday.

 

Who can I contact if my order hasn’t arrived in the expected timeframe?

For all enquiries regarding missing produce or delayed delivery please contact our customer service team. Pyengana Dairy customer services, available Monday Friday 9am 5pm.

Call (03) 6331 6983