Shipping policy

Express Shipping

We despatch our orders from Monday to Wednesday using Startrack Priority Service Fresh products ordered online are packed in an insulated box with gel ice packs, products are NOT refrigerated in transit. Please ensure when ordering that the recipient will be home to receive the order so they can refrigerate the fresh items immediately.

Delivery will generally take 1 - 2 days from dispatch for all states. If you require despatch on a specific day, please notate this information in the comments section during checkout.

Who can I contact if my order hasn’t arrived in the expected timeframe?

For all enquiries regarding missing produce or delayed delivery please contact the Pyengana Dairy customer service line on (03) 6331 6983 or email sales@pyenganadairy.com.au.